Job Vacancy – Refuge Casework (Domestic Abuse) – London Black Women’s Project – London

Salary: £31,807 (full time, per annum)


Hours: 40 hours per week (09.00 – 18.00) Provide out of hours support on an ‘on call’ rota.


Location: 661 Barking Road E13 9EX London, LBWP Refuges and other LBWP sites (as required


Contract: One Year with further extension, subject to funding
Responsible to: Refuge Manager

Special Conditions: To effectively fulfil this post’s requirements, some evening and weekend work may be needed which will be agreed in advance and TOIL will apply.


EQUALITY BME Women with Sensory needs and Disabilities and those with lived experiences are encouraged to apply

About the Group:

London Black Women’s Project Working for Women, Working against Violence

LBWP delivers services in five main areas: accommodation-based services, counselling and therapeutic support, legal advice and information, services to address sexual violence and exploitation, and support work to young women and girls. Job Purpose The ideal candidate will be an experienced and dynamic individual with an in-depth understanding of the specific needs of BME women experiencing multiple disadvantages as a result of experiencing domestic violence and abuse. Background London Black Women’s Project (LBWP) is a feminist organisation working in London. LBWP was set up in 1987 (previously known as Newham Asian Women’s Project) to provide specialist support services for BME women and their children experiencing domestic violence.

Job purpose:

We are looking for an experienced, dynamic and reflective practitioner who can effectively support women and children who have experienced domestic and/or gender-based violence, abuse and exploitation. It is essential you have a strong commitment to eradicating violence against women and girls, also challenging racist and discriminatory systems and structures to ensure the rights and needs of BME women. You will deliver holistic, women centred, individualised support for BME women and children in our refuges, ensuring their safety and using an empowerment approach to enable positive resettlement into appropriate accommodation. You will provide one-to-one trauma- led support for women, managing risks, following safeguarding policies and develop plans for women to access local community amenities and services, including counselling, benefits, training and employment and housing. You will be well versed in advocating on behalf of women to multi[1]agency services to ensure support, protection and choice for the women you represent thus improving access and response from partner agencies to women. Refuge Key Responsibilities: to have key responsibility in the referral and reception of BME women and children into the refuges by documenting who is being referred, initial in-take and assessment of the referral and matching women and children to the space available.

Equality Policy of LBWP is met. Develop comprehensive, women-centred support plans that are reviewed on a quarterly basis and actions that are reviewed weekly during key work sessions. Document and record all support, needs and risks and any other action and intervention using LBWP’s case management systems, policies and practices e.g. Safe Lives risk assessment. Support women to access financial support, for example by completing housing benefit and other benefits forms.

  • To provide individualised woman-centred, holistic. empowerment-based support for women that enables their healing and progression into safe housing and resettlement. To monitor the referrals taken and refused including reason for refusal and make this data available to the Refuge Manager for quarterly monitoring.
  • Ensure that Residents’ meetings are user-led, organised, attended and minuted to a good standard and develop innovative ways of engaging women do develop user voice. Provide a range of internal and signpost to external creative, empowering and educational activities and groups e.g. ESOL classes, employment advice, budgeting support, therapeutic support. Represent women and advocate on their behalf when dealing with outside agencies such as the Housing department, Police, DSS, Solicitors, Social Services, Health Professionals, and all other relevant agencies. Offer a programme of resettlement support to women/families moving out from the refuge to independent living. Provide timely and consistent information to Finance regarding women moving in and out and the status of their HB claims.
  • Ensure women, and children as appropriate, understand all necessary and relevant information on policies and procedures of the refuge, such as confidentiality/licence agreements/house rules/aims and objectives of LBWP among other documents. Update Health and Safety Risk Assessment, building risk assessment and any other assessment following the reporting of incidents to ensure that the Refuge risk assessments are always kept updated. Maintain and update case files with all information, notes, records, forms and templates completed to good quality standard and always compliant with risk management. Document monitoring data and ensure that it is provided in the agreed and acceptable formats for monitoring Refuge activity using standard templates.
  • Promote an inclusive, supportive, and positive culture within the refuges and LBWPClosing date: Monday 18th September 2023

For full job description and application process:

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