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Title: Refuge Night Worker/Administrator

Job type: Part-time – various shift pattern options. Night shifts are 9pm-8.30am

Pay rate: £11.50 per hour

Are you self-motivated and enjoy working independently? Do you enjoy lone working with minimal distractions and completing focused pieces of admin work? If you have a passion for working within the domestic abuse sector, Fortalice has an exciting opportunity to recruit a Refuge Night Worker/Administrator who will also be the first point of contact for the residents in our Refuge, ensuring their safety and well-being.

Background Information

Fortalice was established in 1977 to provide emergency accommodation and support for women and children experiencing domestic abuse within their own homes.

The organisation has expanded over the past years and now provides a wide range of services for adults, families, children and young people within both the Refuge and the Outreach Support Centre. The ethos of Fortalice in relation to support is to focus on self-help, promoting self-esteem, confidence and independence to enable women to break free from abusive relationships and reduce the chance of re-victimisation thus moving on to a self-sustaining, independent life.

Purpose of the role:

The post is based at Lewis House, a purpose-built Refuge, comprising of 22 self-contained flats, an Outstanding OFSTED registered Children’s Services, offices, a meeting room and a communal area in which group activities can be facilitated. This facility is staffed on a 24-hour basis by Family Support Workers.

This role is a working night shift and includes being the first point of contact for residents and providing administrative support to the wider team.

Key skills:

• A genuine passion for working with vulnerable people

• Experience of lone working and a commitment to following lone working procedures
• Experience of reception and general office admin duties
• An ability to identify, respond and manage risk and safeguarding concerns relating to children and/or adults at risk

How to apply and other information

• Women only applicants can apply for the post as this is an occupational requirement in accordance with paragraph 1, schedule 9 of the Equality Act under section 7.2e of the Equality Act 2010
• The posts will be subject to an enhanced DBS check due to the nature of the work undertaken by the organisation
• To apply for a post, please request an application form by email to jobs@fortalice.co.uk.
• This opportunity will be withdrawn once we have a successful candidate. Please apply as soon as possible if interested.
• Successful applicants will be invited to an interview via email.
• Please note that if we receive a high volume of applications, we may be unable to contact applicants who are not shortlisted for an interview.