Event – Handling Suicidal Conversations Online Training – Westminster Training

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Date: Friday 17th November 2023
Time: 09:15 – 12:30

Venue: Online

Suicide is a complex and emotional subject, it can be difficult and distressing to talk about. Having sensitive customer conversations about suicide can be upsetting for all concerned and with the current cost of living crisis, it is important to develop a better understanding of suicide so you can have supportive conversations with people at risk.

confident and compassionate response during these conversations can make the individual feel valued and listened to. This increases the chance of them asking for the specialist support they need. This half-day training course is ideal for those working in finance or retail, charities, emergency services, healthcare, local authorities, housing or frontline services who regularly handle sensitive customer conversations.

The course will cover how to build and maintain personal mental and emotional resilience during and after these conversations. Delegates will have the opportunity to reflect, share good practices and participate in course activities and case study discussion

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