Job Vacancy – WomenMATTA – Senior Project Worker

Job Title: Senior Project Worker
Salary/ Rate: £26,000pa (pro-rata)
Location: Hulme, Manchester
Closing Date: Wednesday 7th December 2022 – Midday
Hours: 28 hours

Click here to access the full recruitment pack.

At Women in Prison, we are passionate, ambitious and grounded in the reality of women’s lives. We are proud of our roots and have grown from strength to strength since the 1980’s, delivering services to women and campaigning for change.

Women are a minority in the criminal justice system, which means their needs can often be overlooked. But we know that women in prison are five times more likely to have mental ill health than those in the general population, 95% of children must leave home when their mother goes to prison and two in three women in prison are survivors of domestic abuse. Prison harms women and their families, and we want to change that.

Our services model alternatives to prison, supporting women in their communities to address the underlying issues that sweep them into contact with the criminal justice system in the first place. And through our campaigning, we focus on working to radically reduce the number of women who end up in prison.

Job Description

Job title: Senior Project Worker

Job purpose: WomenMATTA delivers innovative services to women in Manchester and Trafford who are in contact with, or at risk of being in contact with, the criminal justice system. This includes one to one practical and emotional support, advocacy and group work.

This post is two-fold; the post holder will provide in-depth, ongoing support to a small caseload of complex cases, whilst they also support with the coordination of the ‘Women’s Hubs. The post holder will also provide administrative support, ensuring quality standards are consistently met, staff are effectively managed, and partnerships are maintained. 

Reports to: WomenMATTA Service Manager 

Responsible for: 3-4 x Project Workers 

  1. Duties and Key Responsibilities 

Service Delivery 

  • Support the WomenMATTA Manager with the operational management of the women’s centre through coordination of ‘Women’s Hubs’.
  • Work with the WomenMATTA Manager to identify opportunities for service development and innovation.
  • Represent the needs and experiences of women affected by the criminal justice system with external agencies, providing specific knowledge and expertise relating to the impact of imprisonment upon women in the region.
  • Support the WomenMATTA manager with screening and case allocations.

Management of Staff

  • Demonstrate to staff that they are valued by WIP, foster good working relationships within staff teams, and build a fair and open management culture.
  • Provide regular, structured line management support to direct reports, including providing supervision, case management and performance development reviews alongside training and development opportunities in line with WIP’s policies and procedures.
  • Support the WomenMATTA Manager to deliver team meetings, reflective practice and all staff learning and development opportunities. 
  • Work with the WomenMATTA Manager, and WIP senior management team, on employee relation issues as necessary.
  • Provide regular, structured case management support to WomenMATTA staff including advising on innovative one to one and group work interventions. 
  • Act as a source of specialist advice to WomenMATTA staff regarding issues that might arise from their work with service users.  

Client Care

  • Provide high-quality, trauma-responsive advocacy and support to a small caseload of women in contact with, or at risk of being in contact with the criminal justice system.
  • Complete safeguarding referrals where appropriate and support women’s safety through involving them in the safeguarding process.
  • Take a collaborative multi-agency approach to supporting women, representing the core values of Women in Prison at all times, including representing and supporting women at multi-agency meetings.
  • Ensure that all client work within WomenMATTA meets quality standards, complies with WIP’s policies and procedures and is delivered in line with our core values of feminism, social justice, independence and trust. 
  • Coordinate the allocation of WomenMATTA referrals, ensuring staff caseloads are managed effectively. 
  • Support the WomenMATTA Manager with any safeguarding concerns and incidents, ensuring compliance with WIP’s policies and procedures.
  • Effectively debrief with staff after any incidents, ensuring actions are understood and key successes and opportunities for improvement are identified and shared with relevant stakeholders.


  • Champion the core values of WIP, including social justice and feminism in all internal and external communications, articulating their importance to the work we do.
  • Network and raise the profile of WomenMATTA, through building effective partnerships and referral pathways with targeted women’s prisons, health providers, probation services, magistrate’s courts, police custody suites and other organisations/bodies that provide similar services to women in the region. 
  • Co-represent WomenMATTA at external meetings/events as appropriate with the WomenMATTA Manager, actively participating and disseminating information to colleagues.  This includes sitting on steering groups and attending multi-agency panels in order to discuss the needs and challenges facing our client group, develop robust sector-wide responses and inform and improve internal services to ensure they are fit for purpose.
  • Support the development and delivery of training for professionals in your region to improve responses to women affected by the criminal justice system.

Monitoring and Evaluation

  • Accurately document all client interaction on Women in Prison and the Greater Manchester Women’s Support Alliance case management databases, working in line with Women in Prison’s case management policy at all times.
  • Work in line with Date Protection legislation, maintaining confidential service-user records of interventions and contact details in line with Women in Prison’s case management policy.
  • Support the collation and production of reports as requested, including ensuring that appropriate recording, monitoring and evaluation of work is completed to set deadlines.
  • Ensure that your direct reports maintain accurate and confidential service user records, using WIP’s case management systems and in compliance with WIP’s policies and procedures.
  • Attend external referral and board meetings (where appropriate) for WomenMATTA services. 
  • General Responsibilities 
  • Be flexible and carry out other associated duties as may arise, develop or be assigned in line with the broad remit of the position.
  • Maintain and improve competencies through continuous professional development.
  • Abide by all organisational policies, codes of conduct and practices.
  • Actively support and promote inclusion, diversity and equality of opportunity in the workplace.
  • Treat confidentially any personal, private or sensitive information about service delivery, individual organisations, clients and staff.

Person Specification


  • Supporting vulnerable people in the charity sector, preferably services for women and/or in the criminal justice system.
  • Delivering effective case work support and advocacy to service users.
  • Providing services that actively include and meet the needs of people from diverse backgrounds.
  • Working collaboratively with external agencies or partner organisations at an operational level. 
  • Managing or supervising staff/volunteers is preferable, however is not necessary.

Skills and Abilities

  • Effective leadership in an operational role.
  • Undertake complex needs assessments with service users, develop support plans and conduct risk management.
  • Build and maintain effective partnerships with a range of partner agencies, in the interests of service users.
  • Strong and effective communication skills, using a variety of mediums, to engage staff, service users and external parties.  
  • Troubleshoot and problem solve difficult situations, and deal with them calmly, diplomatically, efficiently and effectively.
  • Effective time management in order to meet competing priorities.
  • Fluent use of standard office equipment, information and communication technology.  


  • Legal issues relating to sentencing, imprisonment and the criminal justice system. 
  • Key national and regional government policies and reports relating to women involved in the criminal justice system.
  • Theory and best practice responses to meeting the needs of women involved in the criminal justice system.
  • Diversity and inclusion and the principles of equal opportunities as they relate to both staff management and service provision. 
  • Monitoring and evaluation within a service delivery context. 
  • Effective risk management and safeguarding procedures. 


  • Evidence of recent continuing professional development in a professional area relevant to the post.

Personal Attributes and other requirements

  • Personal resilience and the ability to stay focused in a rapidly changing environment. 
  • Works well in a team with a flexible approach to work. 
  • A commitment to the values of asset-based empowerment, social justice and feminism which underpin all of the work undertaken by WIP.
  • Commitment to anti-discriminatory practice and equal opportunities and an ability to apply awareness of diversity issues to all areas of work.
  • Able to travel around Greater Manchester and across WIP’s national services. 
  • Able to work some evenings and weekends and stay overnight where necessary.


This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975.  Due to the nature of our work it will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions which are not protected under the Act.

This post is restricted to women only as a genuine occupational requirement under Schedule 9 paragraph 1, Equality Act 2010. 

The job description does not form part of your contract of employment and can be amended from time to time as the needs of the organisation require.

How To Apply

Click here to access the full recruitment pack.

Application deadline: Wednesday 7th December 2022 – Midday

Interviews: Friday 16th December 2022
To apply:
Send a completed application form to

If you require reasonable adjustments to support you during the application process, please contact our HR team at
We are happy to invest in developing the right person, so you are welcome to apply even if your professional experience does not fully meet the job description or person specification.

We particularly encourage applications from Black, Asian and minoritised women, and women who have personal experience of the criminal justice system.

In line with legal requirements and the nature of our work, this role:

  • Is restricted to women only as a genuine occupational requirement under Schedule 9 paragraph 1 of the Equality Act 2010
  • Requires the right to work in the UK
  • Is subject to an Enhanced DBS check.
  • Requires 3 years employment and address history vetting
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