Local authority website


Multi Agency Domestic Abuse Toolkit

This Multi-Agency Toolkit is intended for all frontline agencies who work with people who may be experiencing domestic violence and abuse.The toolkit was developed in response to the Homelessness Review 2013 which found that Domestic Abuse remains a major cause of homelessness in the city, with large numbers presenting and being accepted as homeless. In 2012/13, 37% of all households accepted as homeless were homeless because of domestic abuse, in comparison to the national average of 12%.The Toolkit, selectable in the downloads section of this page, includes information about the available legal and housing options to people who may be experiencing domestic violence and abuse.

Hosla Outreach Service (part of Saheli Women’s Refuge)

Hosla Sawera Weekly Women’s Group  Savera Group poster
Confident mum group  Conf Parent Saheli Jan 2013
Free counsellingSaheli counselling leaflet 2013

Support for South Asian women, around issues of domestic abuse with a focus on forced marriage and No Recourse to Public Funds.
Languages – Urdu and Punjabi
0161 877 1321   Mon-Fri 9am -5pm

Manchester Women’s Aid

Provides practical and emotional support and temporary housing to women and children fleeing domestic abuse/violence. For women, men and children experiencing domestic abuse/violence living in the city of Manchester through our outreach service. We also offer support for our services users suffering from a mental health illness and or drugs and alcohol problems through our Mental Health Worker and Substance Misuse Practitioner

For those service users who speak Urdu, Punjabi or Hindi, specialist support is offered through our Community Language Workers and our ESOL Tutor offers English classes to those service users who have English as a Second Language.
0161 660 7999    Mon-Fri   9.30am-4.30pm
Email: [email protected]
BAMER Leaflet 

Moving On grouprunning in the North and South areas of Manchester (2013). The aim of the course is to enable women to gain a better understanding of the behavioural patterns of a potentially abusive partner and also includes discussions on personal development and building self-esteem.  The course runs for twelve weeks (term time only) and crèche places may be provided for children aged 5 years and under.   Women who would like to attend are required to undertake an assessment  to ensure their suitability. For more details call Manchester Women’s Aid on  0161 660 7999

The Pankhurst Centre Women’s Drop In Every Thursday 11am until 2pm. All women welcome!!! This drop in welcomes women of all ages and backgrounds. The drop in is a women’s only social group allowing women to attend, free of charge, on an informal basis, to meet new friends and have fun. Lunch is included as well as discussions, talks and a comfy friendly space to have a brew and a chat. A vegetarian option for lunch is always available. We offer well-being workshops and creative activities during some of the drop in sessions.  The drop in allows women to socialise in a safe and supportive environment. The Pankhurst Centre is located on Nelson Street just off Oxford Road near to Manchester Royal Infirmary. The Pankhurst Centre, 60-62 Nelson Street, Manchester, M13 9WP

Manchester Independent Domestic Violence Advice Service (IDVA)

Also advice on the sanctuary scheme 0161 234 5393 Email: [email protected]

Manchester Rape Crisis (MRC)

MRC has a telephone helpline service, which provides advice, information and support to women and girls surviving sexual abuse. The helpline also provides a signposting service for male survivors and offers information and advice to friends, partners and other family members supporting survivors.
0161 273 4500  Mon-Fri 10-4pm    Wed 6pm-9pm, Thurs 6pm-9pm

South Asian Womens Group LISTENING BELIEVING SUPPORTING Affected by any of these issues? Physical Violence Emotional Violence Sexual Abuse Self Harm Isolation & Control Forced Marriage Contact Shabana for access to support and a safe place to talk on 07896939599 A free and strictly confidential service.

MRC Flyer for South Asian Womens Group

Homeless Assessment Team – homeless section

Town Hall Extension,  (Mount Street) Albert Square, M2 5DB
0161 234 4692/ 0161 234 4744, Mon-Fri 9am -4pm

Direct Access Hostel for single women
0161 219 6050 (after 4 p.m.)

Emergency social services and housing
0161 234 5001 (after 4 p.m. and weekends)

Police Domestic Violence Unit

North Manchester DVU/child protection/ vulnerable adults –
Divison A
0161 856 3097
7am – 6pm
Email: [email protected]

Central Manchester DVU/child protection/ vulnerable adults –
Division E (Longsight)
0161 856 4444
7am – 8pm
Email: [email protected]

South Manchester DVU/child protection/ vulnerable adults –
Division E (Wythenshawe)
0161 856 6053
7am – 8pm Mon- Fri, 7am – 5pm Sat-Sun
Email: [email protected]

Manchester – No Recourse to Public Funds Team

The team provides advice and support to people who have unresolved immigration status and have no access to Home Office support or Public Funds.
Monday to Friday 9am-4pm
Contact Details Moss Side District Office 27 Bold Street Alexandra Park Estate M16 7AD
0161 226 8131

Social Services Contact Centre

Who we help: children and their families experiencing relationship difficulties; children and young people at risk of physical, emotional or sexual abuse and harm; frail older people; people of all ages with physical impairments (including sensory); people with learning disabilities (external site); people with mental health problems; people with problems with alcohol or other drug misuse; people with AIDS or who are HIV positive; homeless families; people who provide unpaid care for others in any of the above categories; asylum seekers; people who want to report racist incidents; people who want to report abuse of vulnerable adults. When you phone this number you will speak to a trained contact officer.
Monday to Friday 9.00 – 16.30 (24 hours for emergencies)
0161 234 5001, fax 0161 255 8266  [email protected]

Wythenshawe Safespots  drop in centre has been set up in Wythenshawe to support those who are experiencing domestic abuse. The Safespots centre has been set up by a group of Wythenshawe women who wanted to change the way domestic abuse is dealt with in their community. The centre will be open Monday to Friday 9.30 -2.30, services available include Women’s Aid, Independent Choices Women’s Domestic Abuse Helpline, Legal support, housing advice, counselling, self defence classes, community gym and employment support. To contact the centre please call 07873889637 or email [email protected]

Greater Manchester Fire and Rescue Service, (GMFRS), are more than happy to have their offer of a free Home Safety Check, ( Being widened to a Safe and Well Check from September 2015), to anyone who has been affected by domestic violence. The checks are completely free and a client can request a female officer to attend if required. We offer a 24/7 service and can come out at short notice where a referral is deemed to be urgent. We can also fit letter box covers and give advice on security in the home if required. My team regularly give “Fire Safety In the Home” presentations to groups and would be happy to hear from you if this is required by any of your teams. I have included a summary explanation of what’s on offer below: – Fire Safety Check. Are you and your family safe? In Greater Manchester we are committed to reducing fire deaths and injuries by ensuring that every home in the county has a working smoke alarm.  To make certain this happens, we now carry out FREE Home Safety Checks, which can include the fitting of FREE smoke alarms. We carry out around 60,000 Home Safety Checks every year. Along with fitting free smoke alarms, we also give occupiers safety advice so they can keep their homes and families as safe as possible.

What is a Home Safety Check?

When you book a Home Safety Check, we will visit your home at an allocated time and accompany you around every room in your property with the aim of:

Identifying and making you aware of the potential fire risks in your home

Making sure you know what to do in order to reduce or prevent these risks

Helping you put together an escape plan in case a fire breaks out in the future

Ensuring you have a working smoke alarm and if you don’t, we will fit a FREE ten year smoke alarm.

Where a resident has been the victim of domestic abuse, we can look to see if a letter box cover may be appropriate and discuss different options to help keep you safe in your home. Booking a FREE Home Safety Check couldn’t be simpler. Simply call 0800 555 815

Richmond Fellowship Manchester. Supported accommodation for women. We provide specialist supported accommodation for women who are experiencing mental health problems and who are in need of accommodation. The service is a medium support service and staff are on site during office hours with a drop-in service at weekends. Our service is for women aged between 18 and 65 who are experiencing mental health problems and have complex needs. We provide short term housing related support for vulnerable women and our facilities are made up of 19 self contained accommodation units to vulnerable women. We prioritise female survivors of domestic violence or childhood sexual abuse and women who are at risk. We are able to offer accommodation to women with children. Tel 0161 248 5354. Referrals can be faxed, emailed or posted. Fax 0161 248 6232. Website.

Inspire Safer Futures  is run by Jo Lane, an experienced Youth worker and Trainer with Full DBS clearance and public liability insurance. Providing bespoke training and awareness programs for young people and adults on: Domestic Abuse,Teen Relationship Abuse, Healthy Relationships, Forced Marriage, So called “Honour” Violence, Violence against women and girls (including F.G.M). The following is incorporated within the workshops and training: Looking at gender stereotypes and how these can affect people’s behaviour,Understanding Power & Control – How to spot the warning signs of an abusive relationship or situation, Safety planning tips,What impact abuse can have on the victim and what support is available, Provide young people with an understanding of, and a desire for, healthy relationships, Cover issues around internet safety and digital stalking, Understanding ‘active’ consent, Forced Marriage and so called ‘honour’ violence, Violence against women and girls in a wider context. Sessions can be tailored to the needs of the individual group and can be run in a variety of settings and can incorporate a specific artistic discipline if required. Workshops can be designed to simply raise awareness of the issues or they can be more focused towards specific groups of young people and individuals. Please check out the website for more details and general costings: Email: [email protected]

Booth Centre

Single women in Greater Manchester from EEA countries who are homeless or threatened with homelessness can get advice and support from the Booth Centre’s EEA Homeless Prevention Service. This includes a reconnection offer to help people return to their country of origin, if that is what they want to do, including arranging and paying for travel documents and transport. This service also provides advice for agencies supporting EEA migrants who are threatened with homelessness. For more information see the attached leaflet, email [email protected] or phone 0161 835 2499 and ask for Kate McSweeeney.