Manchester

Local authority website

web: www.manchester.gov.uk


The Pankhurst Trust (incorporating Manchester Women’s Aid) PTMWA

  • Name of service: Manchester Women’s Aid
  • Opening hours: 9.30 – 4.30 Monday to Friday
  • Contact number: 0161 660 7999 
  • Contact email:helpline@womensaid.org.uk
  • Website: www.Thepankhursttrust.org   
  • Who they support: Men, Women, BAMER
  • What forms of abuse they support with: Domestic Abuse & Violence, Sexual Abuse & Violence, So called ‘Honour Based Violence’, Forced Marriage, Female Genital Mutilation, Stalking
  • Description of Service: Manchester Women’s Aid provides services so that domestic abuse survivors can live a life free from the fear of domestic violence and abuse. We provide safe and confidential temporary accommodation, advice and support, dedicated case workers and group work, as well as a dedicated children and young people’s support service. We provide an IRIS service to train, support and accept referrals from GP practices
  • What They Offer: Outreach, Counselling, Advocacy, group work, Drop-ins, Specialist drop in, Advice,
  • Support offered via:  Telephone and face to face.

Saheli

  • Name of service: Saheli
  • Opening hours: 9am – 5pm ( September 2020 we are open till 7pm on weekdays)
  • Contact number: 0161 945 4187
  • Contact email: help@saheli.org.uk
  • Website: www.saheli.org.uk     
  • Who they support: BAMER
  • What forms of abuse they support with: Domestic Abuse & Violence
  • Description of service: Saheli has been supporting Black Asian Ethnic Minority ( BAME ) women and children fleeting domestic abuse, honour based violence and forced marriage
  • what they offer: Outreach, Counselling, Advocacy, group work, & Advice
  • Support offered via:  Telephone

Manchester City Council

  • Name of service: Independent domestic violence advisory (IDVA) service
  • Opening hours: Monday to Friday 10am – 4.30pm
  • Contact number: 0161 234 5393
  • Contact email: advisory.service@manchester.gov.uk
  • Website: https://hsm.manchester.gov.uk/kb5/manchester/directory/service.page?id=BdFKo-ce0XQ&directorychannel=0      
  • Who they support: Women, Men, BAMER communities, LGBT & No Recourse to Public
  • What forms of abuse support with: Domestic Abuse & Violence, Sexual Abuse & Violence, So called ‘Honour Based Violence’, Forced Marriage, Female Genital Mutilation, Stalking
  • Description of service: The Independent domestic violence advisory (IDVA) service is a small team of Independent domestic violence advisors/advocates (IDVA’s ) that support victims/survivors and their family, who are experiencing domestic violence and abuse (DVA) and have been assessed as high risk of serious harm and homicide. Our aim is to make them feel safer. see website for further information.          
  • What they offer: advice and advocacy
  • Support offered via:  face to face and telephone and email     

Independent Choices Greater Manchester

  • Name of service: Greater Manchester Domestic Abuse Helpline
  • Opening hours: Monday to Friday 10am-4pm
  • Contact number: 0800 254 0909
  • Contact email: Helpline@independentchoices.org.uk
  • Website: www.domesticabusehelpline.co.uk
  • Who they support: Men, Women, BAMER, LGBT & No Recourse to Public Funds
  • What forms of abuse they support with: Domestic Abuse & Violence, Sexual Abuse & Violence, So called ‘Honour Based Violence’, Forced Marriage, Female Genital Mutilation, Stalking
  • Description of service: A free and confidential helpline, providing support to anyone over the age of 16 who is experiencing/has previously experienced domestic abuse/violence in any form. Our helpline can not only be accessed by victims, but by professionals, as well as friends and family who want to support loved ones. We also run the Community Helpline Language Service (CHLS), offering advice and support in Urdu and Punjabi. We have a wide knowledge around cultural issues and barriers facing BAME communities, such as Honour Based Violence/Abuse, Forced Marriage, FGM, immigration issues, no recourse to public funds, Sharia divorce, domestic work/slavery. We’re able to access Language Line, for callers who speak other languages.
  • What they offer: Advocacy & Advice
  • Support offered via:  Telephone & Email

Women Matta

  • Name of service: Healthy Relationships
  • Opening hours: Monday to Friday 9am-5pm
  • Contact number: 0161 232 1778
  • Contact email:
  • Website: https://www.womeninprison.org.uk/
  • Who they support: Women, BAMER, LGBT & No Recourse to Public Funds
  • What forms of abuse they support with: Domestic Abuse & Violence, Sexual Abuse & Violence, So called ‘Honour Based Violence’, Forced Marriage, Female Genital Mutilation, Stalking
  • Description of service:
  • what they offer: Advocacy & Advice, Group work, Drop ins 
  • Support offered via:  Telephone, Face to Face  & Email  

The Children’s Society

  • Name of service: Resolve
  • Opening hours: Monday to Friday 9am-5pm
  • Contact number: 0161 633 5991
  • Contact email: Resolve@childrenssociety.org.uk
  • Website: https://www.childrenssociety.org.uk/
  • Who they support: children (16 and under)
  • What forms of abuse they support with: Domestic Abuse & Violence, 
  • Description of service: Resolve is an emotional health and wellbeing service run by The Children’s Society that works with children between the ages of five and eighteen who have witnessed or been subjected to domestic abuse in Manchester.
    Resolve practitioners provide up to 8 sessions of one to one therapeutic support for children who are impacted, helping them to develop an “Invisible Toolkit” which increases their resilience and empowers them, even after the work has ended. Sessions can include DVA awareness, safety planning, emotional literacy, healthy relationships and mindfulness. They can take place face to face or digitally.
  • what they offer: Counselling, therapeutic support usually taking place in school
  • Support offered via:  Telephone, face to face, Video calls, Microsoft Teams

Greater Manchester Rape Crisis

  • Name of service: Greater Manchester Rape Crisis    
  • Opening hours: Monday to Friday 10 am to 4 pm. Wednesday and Thursday evenings 6pm to 9pm
  • Contact number: 0161 273 4500
  • Contact email: help@manchesterrapecrisis.co.uk
  • Website: https://www.manchesterrapecrisis.co.uk/        
  • Who they support: Women
  • What forms of abuse support with: Sexual Abuse & Violence
  • Description of service: GMRC provides information and support to women who have experienced rape or sexual abuse whether as a child or an adult, no matter how long ago it happened and whether or not it has been reported to the police.
  • What they offer: Helpline, counselling and ISVA services Group work, ISVA service, Helpline, specialist South Asian Women’s service
  • Support offered via:  Face to Face, Telephone, email and video counselling

TRC Sexual Abuse & Rape Support Greater Manchester

  • Name of service: Helpline & face-to-face counselling
  • Opening hours: Helpline Tuesday & Thursday 6 -9pm Sunday 3 – 6pm
  • Contact number: 0161 647 7559
  • Contact email: traffordrapecrisis@googlemail.com
  • Website: https: //traffordrapecrisis.com/  
  • Who they support: Women, BAMER, LGBT
  • What forms of abuse support with: Sexual Abuse & Violence
  • Description of service: Face-to face counselling service for women age over 18 who have experienced sexual violence at any time in their life.
  • What they offer: Helpline, counselling 
  • Support offered via:  Face to Face, Telephone, email 

LGBT Foundation

  • Name of service: LGBT Domestic Abuse Service
  • Opening hours: Monday – Friday 9am – 5pm
  • Contact number: 0345 330 3030
  • Contact email: dasupport@lgbt.foundation
  • Website: https://lgbt.foundation/domesticabuse            
  • Who they support: LGBT
  • What forms of abuse support with: Domestic Abuse & Violence
  • Description of service: Our domestic abuse service offers support to individuals who are currently at risk of, or have previously experienced domestic abuse whether this is from a partner, ex-partner, or family member. This service provides practical help and advice, and emotional support for those who have been, or currently are experiencing domestic abuse. Our 1:1 casework support can help with areas like safety planning, power and control, healthy relationships, boundaries, consent, health and wellbeing, and assertive communication. Practical Housing Advice- For those who are at risk of homelessness, or who are currently homeless due to domestic abuse, we can offer practical housing advice. This would include 1:1 sessions with a domestic abuse caseworker where you will be offered advice and guidance around benefits, housing options, safety and budgeting to ensure long term security.
  • what they offer: Advice
  • Support offered via:  Telephone


Olive Pathway

  • Name of service: Domestic Violence & Gender Based Violence (GBV) Specialist Service
  • Opening hours: 9-4pm
  • Contact number: 07958 659203  
  • Contact email: enquiries@olivepathway.org.uk
  • Website: www.olivepathway.org.uk       
  • Who they support: Women
  • What forms of abuse they support with:  Domestic Abuse & Violence
  • Description of service: Olive Pathway provides specialist support services to BME women victims and survivors of Domestic Violence and Gender Based Violence (GBV) within Greater Manchester. 
  • what they offer: Outreach
  • Support offered via:  Face to Face     

TLC – Talk Listen Change

  • Name of service: TLC – Talk Listen Change
  • Opening hours: Service Delivery Hours: Mon-Fri, 9am – 9pm, Office Hours: Mon-Fri, 9am – 4:30pm
  • Contact number: 0161 872 1100  
  • Contact email: referrals@talklistenchange.org.uk. Contact for Children and Young People – bradleyodonoghue@talklistenchange.org.uk
  • Website: www.talklistenchange.org.uk       
  • Who they support: Women, men, children, victims, perpetrators
  • What forms of abuse they support with:  Domestic Abuse & Violence
  • Description of service: We work across Greater Manchester to deliver a wide range of projects and services for individuals, couples, families and communities focused on behaviour change. We provide a service for young people who are displaying harmful behaviours towards parents or carers and also run a service for young people who are displaying harmful behaviours towards siblings or intimate partners. Our services for adults include a programme for women to address unsafe and unhealthy behaviour in intimate relationships, and one aimed at men too. In addition we run the Drive Programme, which is aimed at perpetrators of domestic abuse. We work in various boroughs in Manchester.
  • What they offer: Behaviour change work with young people and adults displaying harmful behaviours.
  • Support offered via:  Counselling, group work, Behaviour change work with young people and adults displaying harmful behaviours

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