Action on Elder Abuse

Action on Elder Abuse runs the UKs only national, freephone helpline for anyone concerned in any way about the abuse of older people. Unlike other Helplines that are generic for older people the Elder Abuse Response Line is dedicated exclusively to this issue and is staffed by paid workers and volunteers who are trained and [...]

Albert Kennedy Trust

Offers a range of support services including mentoring for LGBT young people up to the age of 25, supported lodgings in the homes of lesbian, gay, bisexual and transgender carers for young people aged 16-21 who are homeless or living in a hostile environment. Hours Monday to Friday 10am – 5pm Contact Details 4th Floor, [...]

Broken Rainbow

Support and advice for lesbian, gay, bisexual and transgender people experiencing domestic violence Hours: Monday 2pm – 8pm Wednesday 10am – 1pm Thursday 2pm – 8pm Specialist Transgender helpline Tuesdays 10am – 5pm t 0300 999 5428 f 020 7394 5510 email help@broken-rainbow.org.uk web http://www.broken-rainbow.org.uk

Carer’s Support

There are six million people in the UK looking after a loved-one who is sick, disabled, suffering from a mental health problem or an addiction - some as young as five years old. What carers have in common is the selflessness to put their family member needs before their own, but they face an on-going life [...]

Child Protection Helpline NSPCC

National helpline for children in distress or at risk, or for adults with concerns about children at risk.Our telephone advisers are all trained child protection officers. Whatever you tell them during your call will be kept confidential. Hours 24 hours, 7 days a week Contact Details NSPCC Child Protection Helpline, 42 Curtain Road, London, EC2A [...]

Childline

ChildLine is the free helpline for children and young people in the UK. Children and young people can call us to talk about any problem. Our counsellors are always here to help you sort it out. Children and young people can call at any time of the night or day. That is because ChildLines helpline [...]

Children’s Legal Centre

The Children’s Legal Centre is an independent national charity concerned with law and policy affecting children and young people in England and Wales. The Centre promotes and campaigns for the recognition of children and young people as individuals participating fully in all the decisions which affect their lives.The service is open to children, young people [...]

Children’s Sexual Assault Referral Centre

Created by Manchesters St Marys Sexual Assault Referral Centre this centre provides a service to children who have been raped or sexually abused. The centre provides a child-centred environment that will minimise the trauma and distress caused to the child, ensure support services are working together and provide fast and accurate evidence to the police [...]

Children’s Website ‘The Hideout’

Women’s Aid have created a website for children help children and young people understand domestic abuse. Click here to be re-directed to the site.

Counselling Directory

The purpose of the site is ultimately to provide the UK with a huge counselling support network, enabling those in distress to find a counsellor close to them and appropriate for their needs. This is a free, confidential service that will hopefully encourage those in distress to seek help. The website also contains a number [...]

Drinkline

Drinkline offers the following services: to listen to callers worried about their own drinking, to listen to the family and friends of people who are drinking, to offer advice to callers on where to go for local help. Drinkline is confidential and no names need to be given. Calls are free from landlines and will [...]

Family Rights Group

FRG provides free advice and information to families in England and Wales who are involved with children’s services about the care and protection of their children. Our service is independent of all other statutory agencies, and is non-judgemental. We aim to help people to understand their rights, and explore the issues which have arisen between [...]

Forty Second Street (42nd Street)

Forty Second Street (42nd Street) is a community mental health resource for young people, in Manchester, Salford and Trafford. There are a number of services that young people can use and a range of projects to get involved in. These include: the Children and Young Peoples Project for young people who are experiencing stress. Young people come [...]

FRANK – Drugs advice and information

FRANK is the national drugs information line which is accessible 24-hours, seven-days a week, and offers free and confidential telephone service for advice and information for those who are concerned, or have questions, about drugs. The service is available to anyone.Callers might be drug users, recovering or past users, friends, family, colleagues or contacts of [...]

Get Connected

A website offereing free confidential help for under 25 year olds. The services that they offer range from live web chat to a telephone advice line. To access the site click here.

Gingerbread

Free information for lone parents on issues including: maintenance, tax credits, benefits, work, education, legal rights, childcare and holidays. Also information about other organisations and local groups who may be able to help.Calls to the Helpline are free from some mobile phone providers and all landlines. The Helpline provides independent, confidential information and advice. Advice [...]

Greater Manchester Immigration Aid Unit

Free information and advice around immigration and asylum issues including domestic violence. Drop in advice service available on Tuesday mornings, our doors open by 8am. This service is extremely busy with a limited number of people seen at any one session (usually 15 but can occasionally be less). You are advised to arrive early in [...]

Greater Manchester Lesbian and Gay Foundation

LGF Helpline 0845 3 30 30 30 (local call rate), 10am-10pm (Staffed) The Helpline has been running for over 30 years, and is staffed by a team of  dedicated volunteer operators, all of whom receive extensive training and support. The Helpline operates 365 days a year, every evening from 10am until  10pm. Email advice This [...]

Independent Choices

Independent Choices Provides the Women’s Doemstic Abuse Helpline. For  information or advice on domestic abuse issues, across Greater Manchester, no question too small. Please call 0161 636 7525  for help, advice, support, to find out more about your options and rights. Approach us now, don’t let a situation get worse. Web www.wdachoices.org.uk Email helpline@independentchoices.org.uk

Jewish Women’s Aid

A confidential, sympathetic, non–judgemental listening service, the helpline – 0808 801 0500 – is operated by trained Jewish women from 9.30am – 9.30pm on Monday, Tuesday, Wednesday and Thursday. Outside of these hours calls are recorded, monitored and responded to.

Lifeshare Male Sex Workers Outreach Project

A street-based service that works with young men at risk of sexual exploitation through homelessness. Offers support service and linking to other appropriate services. Hours Monday to Friday 10am – 5pm Contact Details Lifeshare Ltd. 27 Houldsworth Street, Manchester. M1 1EB t 0161-235-0744. f 0161 235 0744 email office@lifeshare.co.uk web http://www.homelessness.org.uk/

Men’s Advice Line

The MALE helpline provides a range of services aimed primarily at men experiencing domestic abuse from their partner. We do this by:·Giving men a chance to talk about their experiences · Providing emotional support ·Providing practical advice ·Providing sign-posting to a range of services including housing and legal options ·Providing solutions that are focussed on [...]

National Domestic Violence Helpline

The Freephone 24 Hour National Domestic Violence Helpline is run in partnership by Womens Aid and Refuge. The Helpline provides support, information and a listening ear to women experiencing (or who have experienced) domestic abuse and to those seeking help on a womans behalf. Helpline staff will discuss the available options and, if appropriate, refer [...]

NSPCC Freephone 24 hour national service

Freephone 24 hour national service for anyone worried about a child or wants advice about their own family. 0808 800 5000 help@nspcc.org.uk

PAWS for Kids (pet fostering service)

Paws for Kids is a unique charity in the UK which fosters the pet animals of women and children escaping domestic violence. Britain is a nation of animal lovers. Many, many households include pets as part of the family. But in homes where there is violence and abuse, pets are often threatened, injured or killed [...]

Police new non-emergency number 101

101 is the new police non-emergency telephone number It is part of a national programme to make it easier for you to contact police in a non-emergency where you don’t require an immediate police response. For instance: reporting a crime that has already happened, getting crime prevention advice, giving police information about crime in your area, [...]

Protection Against Stalking

The vision of Protection Against Stalking is to change society’s perception of stalking, to improve the safety for all victims of stalking and harassment and for perpetrators to be held to account by the Criminal Justice System. PROTECTION AGAINST STALKING P.O.Box 4001 Maidenhead, Berkshire SL60 1BH or by email: info@protectionagainststalking.org www.protectionagainststalking.org

Rape Crisis England & Wales

freephone helpline     0808 802 9999 12 – 2.30pm 7 – 9.30pm http://www.rapecrisis.org.uk/

Respect

The Respect Phoneline offers an information and advice service for people who have been abusive towards their partners. Respect is also a registered charity and national membership organisation promoting best practice for domestic violence perpetrator programmes and associated support services in the UK. Please contact or visit the web site for further information. Hours Monday [...]

Reunited (for parents of abducted children)

We are the leading UK charity specialising in international parental child abduction. We provide advice, information and support to parents, family members and guardians who have had a child abducted or who fear child abduction. We also provide advice to parents who may have abducted their child as well as advising on international contact issues. [...]

Samaritans

It doesn’t matter who you are – If you are in crisis, despairing or suicidal, contacting us can make all the difference to talk about how you are feeling. You can speak in total confidence with one of our volunteers about anything that is troubling you. We will not judge you; we will not tell [...]

Shelter

Shelter provides a free national telephone advice line staffed by trained housing advisers. We have helped thousands of people, from finding them a place to sleep to suggesting how to handle mortgage arrears. Our lines are open seven days a week from 8am to midnight. Calls are recorded for training purposes.Our advisers can: give immediate, [...]

Shelter Greater Manchester

Help with housing, care, debt, benefits and tax credits 0344 515 1640 Monday – Friday 9am – 5.30pm Shelter, Manchester CLAS 5 Samuel Ogden Street, M1 7AX

St. Mary’s Sexual Assault Referral Centre

St. Mary’s Centre offers high quality, comprehensive and co-ordinated forensic, counselling, and medical services to males and females in Greater Manchester who have experienced rape or sexual assault, and their supporters. Hours Monday-Friday 9am-5pm 24 hour helpline Contact Details St. Mary’s Sexual Assault Referral Centre St. Mary’s Hospital Hathersage Road Manchester M13 0JH t 0161 [...]

StopTrafficking Phoneline

The phoneline is London based but the police receive calls from across the UK on the line and place them with the appropriate police service.  The line is staffed 8.30 to 5.30 each day and on answer phone outside of this  Stop Tafficking controlling you, poster Freephone 0800 783 2589  

Survivors Manchester – Service for men in Greater Manchester

Survivors Manchester is a survivor-led/survivor-run voluntary organisation that aims to create and facilitate a safe space for male survivors of sexual abuse and rape to work through personal and sometimes painful issues.  The work is concentrated on empowering men to make their own positive life choices and begin their own unique journey of healing. Being [...]

The DAWES Project

The DAWES Project Domestic Abuse: Women’s Employment Support We are a service for women who have problems at work because of their experience of domestic abuse. We can provide information, advice and support on any employment matter that is affecting you because of past or present experience of domestic abuse from a partner, ex-partner or [...]

The Lesbian and Gay Foundation helpline

The helpline provides free advice and support on a wide range of issues including domestic violence.A face to face counselling service is provided on a sliding scale dependent on ability to pay. Outside the opening hours there is an automated service that provides information about: bars, clubs, support and social groups, womens groups, services available [...]

The Mankind Initiative

The ManKind Initiative is a charity providing help and support for male victims of domestic abuse or domestic violence who offer a range of activities. Their helpline is manned by trained people who give information and support on all aspects of domestic abuse including reporting incidents, police procedures, housing and benefits and injunctions.  They refer [...]

Victim Support Greater Manchester

Victim Support provide a service for people affected by crime. It provides a free and confidential service, whether or not a crime has been reported and regardless of when it happened. 0845 456 8800 Opening times Monday – Friday 8am – 8 pm and Saturday 9am – 5 pm

Victim Support Male Helpline

Freephone number specifically for men who have been affected by domestic violence, rape or sexual abuse. This service is primarily for men living in West Midlands but we can signpost you to the services in your own area and provide basic support. Hours Monday to Friday 10am – 4pm Contact Details Central and West Birmingham [...]

Victim Support National

Victim Support is the national independent charity for people affected by crime. It provides a free and confidential service, whether or not a crime has been reported and regardless of when it happened. Trained staff and volunteers at affiliated local charities offer information, support and practical help to victims, witnesses, their families and friends. Victim [...]

Women Asylum Seekers Together (WAST)

WAST aims to: Providing a safe and secure women only space and a source of support for each other, social and emotional. Empowerment for one another, sharing knowledge and information, skills and experiences. Helping each other take forward our asylum applications and run campaigns. Promoting and improving our skills and experience. Involving ourselves in organisational [...]

Women MATTA – Manchester & Trafford

Women in Prison and the Pankhurst Centre run a unique, holistic support service in Manchester and Trafford for women in contact with the criminal justice system. Individual and group-based support is provided to women at the Pankhurst Centre, in prisons, in magistrate’s courts and in police custody suites across the target area. Referral Forms If you would [...]

Women Refugees & Asylum Seekers Drop –in

Come to our weekly drop-in support sessions every Monday between 10am and 2pm at: The Pakistani Community Association, 481 Stockport Road, Longsight, M12 4NN (next to Longsight Library). project flyer Sept 2011

Women’s Domestic Abuse Helpline

Helpline advice and support to women who are experiencing or who have experienced domestic abuse. Practical advice around issues/options that concern domestic abuse, sign posting to other agencies, referral to refuges & emotional support. Database of domestic abuse services throughout the UK. Advice/support to other agencies. Also provide a Community Helpline Language Service for women of South [...]