42nd Street

42nd Street is a community mental health resource for young people. There are a number of services that young people can use and a range of projects to get involved in. These include: the Children and Young Peoples Project for young people who are experiencing stress. [...]

Action on Elder Abuse

Action on Elder Abuse runs the UKs only national, freephone helpline for anyone concerned in any way about the abuse of older people. Unlike other Helplines that are generic for older people the Elder Abuse Response Line is dedicated exclusively to this issue and is staffed by [...]

Albert Kennedy Trust

Offers a range of support services including mentoring for LGBT young people up to the age of 25, supported lodgings in the homes of lesbian, gay, bisexual and transgender carers for young people aged 16-21 who are homeless or living in a [...]

Beverley Lewis House

A specialist project for women with learning disabilities who have suffered from or are fleeing from abuse. We provide temporary accomodation and [...]

Both Parents Forever

Support services for victims of domestic violence/sexual assaults. Legal advice on family law. Counselling, mentoring, advice, education, legal, mediation and referrals. [...]

Broken Rainbow

Support and advice for lesbian, gay, bisexual and transgender people experiencing domestic violence. [...]

Children’s Legal Centre

The Children’s Legal Centre is an independent national charity concerned with law and policy affecting children and young people in England and Wales. The Centre promotes and campaigns for the recognition of children and young people as individuals participating [...]

Children’s sexual assault referral centre

Created by Manchesters St Marys Sexual Assault Referral Centre this centre provides a service to children who have been raped or sexually abused. The centre provides a child-centred environment that will minimise the trauma and distress caused to the child, ensure support services are working together and provide fast and accurate [...]

City Centre Project Ltd

We can provide advice and support on housing, homelessness, benefits, education, training, employment, debt and other support needs. Also a Housing Support Service for young people needing support in their own tenancies including a dedicated Housing Support Worker for young lesbian, gay and bisexual people [...]

Counselling Directory

The purpose of the site is ultimately to provide the UK with a huge counselling support network, enabling those in distress to find a counsellor close to them and appropriate for their needs. This is a free, confidential service that will hopefully encourage those in distress to seek help. The website [...]

Counselling Drinkline

Drinkline offers the following services: to listen to callers worried about their own drinking, to listen to the family and friends of people who are drinking, to offer advice to callers on where to go for local help. Drinkline is confidential and no names need to be given. [...]

Gingerbread

Free information for lone parents on issues including: maintenance, tax credits, benefits, work, education, legal rights, childcare and holidays. Also information about other organisations and local groups who may be able to help.Calls to the Helpline are free from some mobile phone providers and all landlines. The Helpline provides independent, [...]

Hosla Asian Womens Outreach Project

Hosla provides practical and emotional support to Asian women and children experiencing domestic violence. [...]

Immigration Aid Unit

Free information and advice around immigration and asylum issues including domestic violence. Drop in advice service available on Wednesday mornings, our doors open by 8am. This service is extremely busy with a limited number of people seen at any one session (usually 15 but can occasionally be less). You are advised to [...]

Independent Choices

For any information or advice across Greater Manchester, no question too small.
Please call for help, advice, support, to find out more about your options and rights. [...]

Independend Domestic Violence Advice Service (IDVA)

The Independent Domestic Violence Advice service involves the professional provision of advice, information and housing related support to survivors of domestic abuse living or working in Manchester, about the options available to improve their safety and that of their children. This includes the Sanctuary Scheme which helps people to feel safer by adding additional security measures to their property to meet their individual needs. [...]

Lesbian and Gay Youth Manchester

Lesbian and Gay Youth Manchester (LGYM) is a Lesbian, Gay & Bisexual (LGB) Project based in the city centre for LGB’s aged 14 to 25. We provide a safe space for LGB’s young people to feel safe and at ease in. We also provide a variety of activities for young LGB’s to take part. [...]

Lifeshare Male Sex Workers Outreach Project

A street-based service that works with young men at risk of sexual exploitation through homelessness. Offers support service and linking to other appropriate services. [...]

Male Rape/Sexual Abuse (MRSA) Support Association

National organisation which provides help and support to male victims of rape and adult male survivors of childhood sexual abuse; and now also male victims of domestic / partner violence. It is primarily based in Lancashire, however it does offer a nationwide information and [...]

Manchester Care’s Centre Helpline

We help carers by providing information, support, and social activities for carers. A carer is someone who, without payment, provides help and support to a friend, neighbour or relative who could not manage otherwise because of frailty, illness or disability. [...]

Manchester Rape Crisis

Manchester Rape Crisis is a confidential support service run by women for women and girls who have been raped or sexually abusedIf you have suffered some form of sexual abuse – past or present and are in need of someone to talk to, are worried or frightened, you can call our helpline [...]

Manchester Women’s Aid

Manchester Womens Aid (MWA) Refuge Service provides safe, temporary accommodation to women and children escaping Domestic Violence. [...]

Men’s Direct Access Homelessness Service

Mens Direct Access offers 24 hour accommodation and telephone advice, various moving on options and permanent rehousing in Manchester or elsewhere in the country. Staff will help with Benefits Agency grants and loans and other aspects of moving house.
Hours
24 hours, daily
Contact Details
50 Downing Street Ardwick Manchester [...]

National Domestic Violence Helpline

The Freephone 24 Hour National Domestic Violence Helpline is run in partnership by Womens Aid and Refuge. The Helpline provides support, information and a listening ear to women experiencing (or who have experienced) domestic abuse and to those seeking help on a womans behalf. Helpline staff will discuss the available [...]

No Recourse to Public Funds

The team provides advice and support to people who have unresolved immigration status and have no access to Home Office support or Public Funds. Provides advice and support for habitual residents.[...]

NSPCC Child Protection Helpline

National helpline for children in distress or at risk, or for adults with concerns about children at risk.Our telephone advisers are all trained child protection officers. Whatever you tell them during your call will be kept confidential.[...]

PAWS for kids (pet fostering service)

Paws for kids is a unique charity in the UK which fosters the pet animals of women and children escaping domestic violence. Britain is a nation of animal lovers. Many, many households include pets as part of the family. But in homes where there is violence and abuse, pets are [...]

Respect PhoneLine

Respect Phoneline
t: 0845 122 8609
www.respectphoneline.org.uk

Reunited (for parents of abducted children)

We are the leading UK charity specialising in international parental child abduction. We provide advice, information and support to parents, family members and guardians who have had a child abducted or who fear child abduction. We also provide advice to parents who may have abducted their child as well as advising [...]

Saheli Asian Women’s Refuge

To provide emergency accommodation to Asian women and their children who have experienced domestic violence.Saheli is an Asian womens organisation, run by Asian women for Asian women. It ensures security and confidentiality of accommodation as well as attempting to provide a culturally safe atmosphere for any woman who defines herself as [...]

Samaritans

It doesn’t matter who you are – If you are in crisis, despairing or suicidal, contacting us can make all the difference to talk about how you are feeling. You can speak in total confidence with one of our volunteers about anything that is troubling you. We will not judge you; [...]

Shelter

Shelter
Shelter provides a free, national telephone advice line staffed by trained housing advisers. We have helped thousands of people, from finding them a place to sleep to suggesting how to handle mortgage arrears. Our lines are open seven days a week from 8am to midnight. Calls are [...]

Social Services (contact centre)

Who we help: children and their families experiencing relationship difficulties; children and young people at risk of physical, emotional or sexual abuse and harm; frail older people; people of all ages with physical impairments (including sensory); people with learning disabilities [...]

St. Mary’s Sexual Assault Referral Centre

St. Mary’s Centre offers high quality, comprehensive and co-ordinated forensic, counselling, and medical services to males and females in Greater Manchester who have experienced rape or sexual assault, and their supporters.
Hours

Monday-Friday 9am-5pm 24 hour helpline
Contact Details
St. Mary’s Sexual Assault Referral Centre St. Mary’s Hospital Hathersage [...]

SupportLine Telephone Helpline

We offer confidential emotional support to children, young adults and adults by telephone, email and post. We work with callers to develop healthy, positive coping strategies, an inner feeling of strength and increased self esteem to encourage healing, recovery and moving forward with life. We also keep details of counsellors, agencies [...]

Survivor’s UK National Helpline (for men)

Every year, thousands of men call the Survivors UK National Helpline. Many of these calls are from men who are talking about their ordeal for the first time. The anonymity of a phone call means it can feel like the safest and easiest way of talking about what’s happened to you and [...]

The Grandparent’s Association

Advice line is a unique service operated nationally by Grandparents Association and is concerned with all issues affecting grandparents. We aim to listen and where we are able, advise callers and give information on all aspects of grand-parenting issues.We offer trained advisors to take your call or at times.
Hours
Monday – Thursday [...]

The Lesbian and Gay Foundation Helpline

The helpline provides free advice and support on a wide range of issues including domestic violence.A face to face counselling service is provided on a sliding scale dependent on ability to pay. Outside the opening hours there is an automated service that provides information about: bars, clubs, support and social groups, [...]

The Mankind Initiative

National Helpline – We run a rota system which operates for Mon to Friday between 7.30pm and 9.30pm, although sometimes this may vary slightly. The volunteers will offer you help and advice if you or your children are suffering from domestic abuse. Refuge Referral – We can now offer refuge [...]

Victim Support

Victim Support is the national independent charity for people affected by crime. It provides a free and confidential service, whether or not a crime has been reported and regardless of when it happened. Trained staff and volunteers at affiliated local charities offer information, support and practical help to victims, witnesses, their [...]

Victim Support Male Helpline

Freephone number specifically for men who have been affected by domestic violence, rape or sexual abuse. This service is primarily for men living in West Midlands but we can signpost you to the services in your own area and provide basic support.[...]

Women’s Direct Access Homelessness Service

This service offers 24 hour accommodation and telephone advice; single room, good quality hostel accommodation; offers various moving on options, permanent rehousing in Manchester or elsewhere in the country; helps with benefits agency grants and loans and other aspects of moving house.[...]

Women’s Domestic Abuse Helpline

Telephone advice and support to women who are experiencing or who have experienced domestic abuse. Practical advice around issues that concern domestic abuse, sign posting to other agencies, referral to refuges & emotional support. Advice/support to other agencies.[...]